Yesterday the State Services Commission published a draft advice document describing how government agencies should work through the pros and cons of using offshore ICT service providers. In it, the author(s) have done a great job of identifying potential risks and mitigations and explaining these in a clear, concise manner. While the document is intended for consumption by public sector organisations I would highly recommend it to anybody considering using offshore providers and I will be pointing customers to it in the future, especially when the subject of ‘cloud computing’ comes up. Highly-recommended reading.